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A note on the 'helps' we can provide for the people in a conflict area

I'm frequently asked by my friends who are outside the conflict area of the Southern Border Provinces of Thailand or Patani on what they can do in order to help us. Those who are working for organizations specialized in aiding and social works never ask this question, as they can be part of conflict solution by performing their duties. This question is always asked by those well-wishers whose job has nothing to do with conflict solution. The well-wishes of these people are highly appreciated, but I must confess that I'm always at a loss when met by such questions.